Customer Service Representative - Up To 47K Monthly

We're thrilled to announce that we're currently on the lookout for Customer Service Representative

Responsibilities:
• Provide excellent customer service by addressing inquiries promptly and efficiently.
• Research and respond to customer queries via phone, email, and live chat.
• Escalate unresolved issues to appropriate teams.
• Route calls and document interactions.
• Identify emerging issues and trends.
• Maintain professionalism and adhere to company policies.

Requirements:
• Proficient with computers and common software.
• Familiarity with customer support tools like Zendesk and Slack.
• Strong English language skills.
• High school diploma or equivalent.

Soft Skills:
• Problem-solving and communication skills.
• Adaptability and flexibility.
• Empathy towards customers.
• Team player mindset.
• Open to feedback and eager to learn.

Desired Traits:
• Calm and professional demeanor.
• Adaptable to change.
• Trustworthy and reliable.
• Resourceful and detail-oriented.

Benefits:
• Health Maintenance Organization (HMO) coverage
• Paid Trainings
• 13th Month Pay
• Competitive salary per month
• Government Mandated Benefits
• and more

Take the risk or lose the chance?
Don't miss the opportunity. APPLY NOW!