Customer Service Representative - Muntinlupa

Details of the offer

Job Description

Responsibilities:

Handle complaints, provide appropriate solutions, and alternatives within the time limits.
Manage large amounts of incoming calls.
Follow communication procedures, guidelines, and policies.
Resolve product or service problems by clarifying customers' complaints.
Select and explain the best solution to solve the problem.


Required Skills:

HS/SHS Graduate/College Undergrad/College Grads must have 6 months BPO Voice Experience
Computer literate.
Available to work shifts, which may include work during evenings, weekends, and public holidays.
Ability to calm irate, anxious, or grieving customers.
Additional Notes:

This position will be working with one of the largest global providers of customer experience management solutions.
Working Set-up: Onsite
Mondays to Fridays.
Complete details will provide by our Recruiters.
HMO
Night Differential Pay
Performance Based Incentives

Offered Salary. 18000-23000


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

We Are Looking For A Csr Agent - Onsite - Up To 19K - 23K

Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems...


Neksjob - National Capital Region

Published a month ago

Customer Service Representative

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries with a ...


Neksjob Corporation - National Capital Region

Published a month ago

Customer Service Representative With Experience -17K

Customer Service Representative with experience - Fairview Terraces 17k Duties/Responsibilities: You'll be in charge of taking or making calls to customers...


Neksjob - National Capital Region

Published a month ago

Cashier - 1 Year Coder Experience - Makati

Responsibilities: Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations. Operating scanners, sca...


Dempsey Resource Management Inc. - National Capital Region

Published a month ago

Built at: 2024-11-14T08:06:59.408Z