Customer Service Representative

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries with a positive and helpful attitude. You will be responsible for:

Responding to customer inquiries via phone, email, and chat.Providing accurate and timely information about our products and services.Resolving customer issues and complaints in a professional and efficient manner.Maintaining a positive and helpful demeanor, even in challenging situations.Collaborating with other team members to ensure customer satisfaction.Learning and staying up-to-date on company policies and procedures. Qualifications: High school diploma or equivalent.Excellent communication and interpersonal skills.Strong problem-solving and decision-making abilities.Ability to work independently and as part of a team.A positive attitude and a passion for customer service. Bonus Points: Previous experience in a customer service role.Bilingual skills.