Customer Service Representative - Makati - Hybrid

WORK LOCATION: Makati City | Amenable to report onsite as needed to ensure comprehensive customer support coverage
WORK SCHEDULE: Shifting Schedule
SALARY RANGE: ?25,000 - ?40,000

- Bachelor's Degree in Information Technology, Business, and/or Hospitality Management
- Demonstrate a keen interest in technology and software solutions, particularly within the vacation rental or hospitality industry
- Possesses excellent communication and interpersonal skills with a customer-centric approach, ensuring every interaction leaves a positive impact
- Familiarity with CRM systems, help desk software, or similar technologies is a definite plus
- Ability to excel in a fast-paced, goal-oriented atmosphere, with outstanding organizational skills, a competitive spirit, and an energetic attitude
- Ability to analyze complex problems and provide clear, concise solutions that address customer needs effectively
- Ability to work independently and collaborate effectively with cross-functional teams

- Must speak English fluently | Additional Languages are a HUGE plus
- Must be comfortable working on camera with virtual teleconferencing tools
- Recognize upsell and cross-sell opportunities, present and offer products from client's portfolio