Customer Service Representative - Local Healthcare

Customer Service Representative - Local Healthcare Account
Company: Teleperformance
Location: Rockwell, Pasig

Overview
As a Customer Service Representative at Teleperformance, you will play a vital role in providing exceptional customer service to clients in the healthcare industry. You will be responsible for handling inbound calls, resolving customer inquiries, and ensuring customer satisfaction.

Qualifications
High School Graduate (old curriculum) or Senior High School GraduateAt least w/ medical allied courseAt least 6 months of experience in a healthcare customer service role is preferred, but not required.
Skills
Excellent verbal and written communication skillsStrong problem-solving and decision-making abilitiesAbility to multitask and work under pressureProficiency in using computers and relevant software applicationsEmpathy and patience in dealing with customers
Responsibilities
Handle inbound calls from customers and provide prompt and accurate assistanceResolve customer inquiries and complaints in a timely and professional mannerProvide information about products, services, and company policiesProcess customer orders and transactions accuratelyMaintain customer records and update databasesAdhere to company policies and proceduresContribute to a positive and collaborative team environment
Benefits
Competitive salary and benefits packageOpportunities for career growth and developmentSupportive and inclusive work environment
If you are a passionate and dedicated individual who enjoys helping others, we encourage you to apply for this exciting opportunity at Teleperformance.