Waiter / Barista

Greeting customers in a friendly manner and taking food and drink ordersPreparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinksPreparing and serving food items such as soups, sandwiches and pastriesAnswering customers' questions about menu choicesPromoting and recommending menu options to customersTaking payment from customersTracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cupsMaintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairsKeeping the work environment and cafe seating area clean, sanitary and organizedResponding to and resolving customer concerns or complaintsEvaluating and modifying processes to improve efficiency and quality of serviceAttracting new customers and refining the menu