Customer Service Representative.....

Qualifications:
- Communication skills is a must
- Bachelor's degree in Information Technology, Business, Hospitality Management, or related fields is preferred.
- Demonstrate a keen interest in technology and software solutions, particularly within the vacation rental or hospitality industry.
- Possess excellent communication skills with a customer-centric approach, ensuring every interaction leaves a positive impact.
- Familiarity with CRM systems, help desk software, or similar technologies is a definite plus.
- Ability to analyze complex problems and provide clear, concise solutions that address customer needs effectively.
- Ability to work independently and collaborate effectively with cross-functional teams.
- MUST speak English fluently. Additional Languages are a HUGE plus!
- Must be comfortable working on camera with virtual teleconferencing tools.
- Recognize upsell and cross-sell opportunities, present and offer products from client's portfolio
- Amenable to reporting onsite and willing to work different shifts as needed to ensure comprehensive customer support coverage.