Customer Service Representative.....

Qualifications: Communication skills is a mustBachelor's degree in Information Technology, Business, Hospitality Management, or related fields is preferred.Demonstrate a keen interest in technology and software solutions, particularly within the vacation rental or hospitality industry.Possess excellent communication skills with a customer-centric approach, ensuring every interaction leaves a positive impact.Familiarity with CRM systems, help desk software, or similar technologies is a definite plus.Ability to analyze complex problems and provide clear, concise solutions that address customer needs effectively.Ability to work independently and collaborate effectively with cross-functional teams.MUST speak English fluently. Additional Languages are a HUGE plus!Must be comfortable working on camera with virtual teleconferencing tools.Recognize upsell and cross-sell opportunities, present and offer products from client's portfolioAmenable to reporting onsite and willing to work different shifts as needed to ensure comprehensive customer support coverage.