Csr Agents

ES - Agents Positions (CSR)
Qualifications:
a. Bachelor's Degree or completed 2 years in college (depending on the account's qualifications)
b. With 1-2 years BPO Experience
c. Open to seasonal accounts
Responsibilities:
• Excellent communication and phone skills, with an ability to think and react to situations
confidently
• Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative
solutions
• Appropriately communicate brand and corporate position, foster and maintain excellent customer
relationship and build rapport in every customer contact via telephony or written correspondence
• Able to create a need and emphasize product/service features and benefits, quote prices, discuss
credit terms, and prepare sales order forms and/or reports for existing customers utilizing web based
tools or proprietary software Experience in sales and client account management is a must. Sales and
marketing experience in the sports and entertainment industry is preferred
Benefits
• Competitive compensation package with monthly performance incentives
• Meal and other allowances
• Medical coverage for the employees and 3 qualified dependents
• Dental coverage for employees
• Skills enhancement through trainings and personal development programs

3. Alabang Site:
a. 9th — 10'^ & 11'^ Floors, Plaza E Building, Northgate Cyberzone, Alabang, Muntinlupa City

4. Iloilo Site:
a. 12th Floor, SM Strata Tower, Sen. Benigno Aquino Jr., Service Rd., Brgy. Bolilao, Mandurriao,
Iloilo City
1. Manila Site:
a. 12* Floor, Two E-Com Center, Palm Coast Avenue, Mall of Asia Complex,
Pasay City
b. 6'^ Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City
c. 16* Floor, Five E-Com Center, Mall of Asia Complex, Pasay City
2. Cebu Site:
a. 16 & 17th Floors, The Link Building, Cebu IT Park, Lahug, Cebu City
b. 9'h Floor, 2 Quad Building, Cardinal Rosales Avenue, cor. Sumilon St., Cebu Business Park, Cebu City
Work Locations
Job Fit Assessment Requirement (if applicable):
Should be amenable to work in Shifting schedules / holidays / weekends and overtime