CREDIT AND COLLECTIONS ANALYST
WHAT IS A CREDIT AND COLLECTION ANALYST
Our awesome client, a leading merchandising company based in America is looking for a Credit and Collections Analyst to be part of their finance team.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES
The primary duty of this position is to manage a collections portfolio of over 300 accounts in order to maximize prompt payment while maintaining excellent customer relations.
Accountable for reducing delinquency for all assigned accounts, by monitoring past due balances & conducting customer follow-up, while meeting department goals and metrics.
This work is directly related to BDA's management policies and includes the following responsibilities:
Exercise independent, direct responsibility for a collections portfolio
Determine which accounts need to be investigated
Utilize a wide variety of financial analysis tools to examine customers for potential risk via their liquidity, leverage ratios and forecasting trends, and calculate creditworthiness for customers
Prioritize collection work load according to management policies relating to degree and amount of delinquency
Identify & escalate issues that cannot be solved independently which may prevent or delay payment
Collection of declined credit card invoices in accordance with management policies
Maintain customer data in ERP system as needed to manage accounts receivable portfolio
Research and interpret bill of ladings and proof of delivery documentation as needed to manage accounts receivable portfolio
Research of electronic invoicing account (Ariba and B2B) as necessary
Prepare and present account status updates for aging reviews and month end comments
Special projects as assigned
WHAT ARE WE LOOKING FOR
2 - 5 years of Collection experience
2+ years with electronic invoicing (B2B, EDI, 3rd Party Postings)
Collection of high volume and high profile client accounts
Job Skills & Traits
Ability to exercise discretion and independent judgment on matters of significance
Excellent Excel skills including vlook-ups & pivot tables
Detail-oriented
Prioritize and meet deadlines
Ability to perform root cause analysis and drive problem resolution
Excellent customer service & communication skills
Ability to build relationships with clients and sales while maintaining a high percentage of collections
CREDIT AND COLLECTIONS ANALYST