Contact Center Associate

Job Description:

Ayala Corporation is seeking a passionate and adaptable Contact Center Associate to join our team in Makati, NCR, Philippines. This part-time entry-level position is perfect for individuals looking to gain experience in a dynamic and fast-paced environment.

Responsibilities:
- Handle inbound and outbound calls from customers in a professional and courteous manner
- Provide accurate information and assistance to customers regarding products and services
- Resolve customer complaints and issues in a timely and efficient manner
- Maintain a high level of customer satisfaction through excellent communication and problem-solving skills
- Collaborate with team members to ensure a seamless customer experience
- Meet and exceed performance targets and goals set by the company

Requirements:
- No prior experience required, but a willingness to learn and grow in a customer service role
- Passion for helping others and providing exceptional customer service
- Ability to adapt to changing situations and handle high-stress environments
- Strong presentation and leadership skills
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office and other relevant software applications

Benefits:
- Travel and spending expenses covered
- Relocation allowance for eligible candidates
- Employee discounts on company products and services

Working Environment:
At Ayala Corporation, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We encourage creativity, innovation, and collaboration among our employees to drive success and growth.

Deadline to Apply:
Interested candidates should submit their applications by September 16, 2024.

Equal Opportunity Statement:
Ayala Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.