Client Support Representative - Work From Home

Job Description:

San Miguel Brewery Inc. is seeking a dedicated and driven Client Support Representative to join our team. This is a full-time, entry-level position that allows you to work from the comfort of your own home in Pasig, NCR, PH. As a Client Support Representative, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and professional manner.

Responsibilities:
- Respond to client inquiries via phone, email, and chat in a timely and professional manner
- Assist clients with product information, order processing, and issue resolution
- Maintain accurate records of client interactions and transactions
- Collaborate with internal teams to ensure client satisfaction and retention
- Stay up-to-date on product knowledge and industry trends
- Provide feedback to management on client concerns and suggestions for improvement

Requirements:
- Strong communication skills and the ability to work well in a team environment
- Excellent problem-solving skills and attention to detail
- Ability to work independently and manage time effectively
- High school diploma or equivalent
- No prior experience required, training will be provided

Personality Traits:
- Dedicated
- Driven

Soft Skills:
- Teamwork
- Communication

Benefits:
- Employee discounts
- Parental leave
- Vision insurance

Working Environment:
At San Miguel Brewery Inc., we offer a flexible environment that adapts to change with speed and efficiency. We believe in fostering a supportive and inclusive work culture where all employees can thrive and grow.

Deadline to Apply:
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Equal Opportunity Statement:
San Miguel Brewery Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.