Client Support Manager - Work From Home

We are looking for a dynamic and experienced Client Support Manager to join our team at AIDE Home Health Care. This is a part-time position that allows you to work from home, providing flexibility and work-life balance.

As a Client Support Manager, you will be responsible for managing client relationships and ensuring the delivery of exceptional home health care services. Your main duties will include:

1. Building and maintaining strong relationships with clients, families, and caregivers.2. Conducting regular check-ins with clients to assess their needs and satisfaction with our services.3. Coordinating and scheduling home health care services based on client needs and caregiver availability.4. Resolving any client complaints or issues in a timely and professional manner.5. Providing guidance and support to caregivers to ensure they are meeting client expectations.6. Collaborating with the operations team to ensure the smooth delivery of services.

To be successful in this role, you should have at least 8 years of experience in a similar position and possess the following qualities:

- Motivated and hardworking attitude- Highly adaptable and able to work in a fast-paced environment- Excellent emotional intelligence and communication skills- Strong problem-solving abilities and attention to detail

In return, we offer a range of benefits including company transportation, paid sick leave, and a relocation allowance. Our working environment is one that encourages autonomy and independence, trusting employees to excel in their roles.

If you are passionate about providing quality home health care services and believe you have what it takes to excel in this role, we encourage you to apply by the deadline of May 11, 2024.

Equal Opportunity Statement:AIDE Home Health Care is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.