Client Service Officer

Job Description:

Avion School is seeking a motivated and adaptable Client Service Officer to join our team in Makati, NCR, PH. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in client services.

Responsibilities:
1. Provide exceptional customer service to clients through various channels including phone, email, and in-person interactions.
2. Assist clients with inquiries, concerns, and requests in a timely and professional manner.
3. Maintain accurate records of client interactions and transactions.
4. Collaborate with internal teams to ensure client needs are met efficiently.
5. Identify opportunities to upsell or cross-sell products and services to clients.
6. Stay up-to-date on company products, services, and policies to provide accurate information to clients.
7. Handle client complaints and resolve issues effectively to ensure client satisfaction.
8. Participate in training and development programs to enhance client service skills.

Requirements:
1. Adaptable and confident personality traits.
2. Strong cooperation and teamwork skills.
3. Excellent communication and interpersonal abilities.
4. Ability to multitask and prioritize tasks effectively.
5. Basic computer skills and proficiency in Microsoft Office applications.
6. High school diploma or equivalent.
7. Must be willing to work full-time in Makati, NCR, PH.

Benefits:
1. Paid Time Off (PTO)
2. Company equipment provided
3. Dental insurance coverage

Working Environment:
At Avion School, we offer a dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. Our team is dedicated to creating a supportive and inclusive environment where every individual can thrive and grow professionally.

Deadline to Apply:
Interested candidates are encouraged to apply by September 9, 2024.

Equal Opportunity Statement:
Avion School is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.