Call Center Associates Insurance Firm

OPEN ACCESS BPO is URGENTLY looking for Call Center Associates that is under Insurance Firm which aims to provide assistance to US citizens regarding their retirement benefits through Email and Phone support.

We are looking for dedicated individuals to join our team as Call Center Associates. We offer a competitive salary package of 28K with HMO, and other company benefits.

Come and Join our Team. For more Details Kindly look above information!



QUALIFICATIONS: At least a Senior High School diploma with 1 year of BPO experience handling inbound calls and email; orA bachelor's degree and at least 6 months of BPO experience handling inbound calls and emailFinancial and Salesforce background and experience are a plusExcellent written and spoken English communication skillsBasic technical skills—proficient on the Internet, email, CRM, and Windows applicationsA critical thinker with good analytical skills and attention to detailFlexible and able to work in a fast-paced, team-oriented environmentEffective organization and time management skillsUpbeat, positive, kind, and empathetic personalityMust be willing to work 100% on-site on the night shiftCan start immediately RESPONSIBILITIES: Provide assistance to US-based retirement beneficiaries over the phone and via emailIdentify contribution errors, missed deferral opportunities, and employees across various beneficiary statusesProactively communicate operational and system issues promptlyCollaborate with program members to resolve customer inquiries and operational projects