Call Center Agent Positions - No Bpo Experience

**Responsibilities**:

- Provide excellent information and case resolution pertaining to plan coverage and accounts.
- Provide steady, superior service to every customer by making use of all available programs and resources.
- Make guidelines to enhance operations and technical enhancements.
- Gathers information, researches/resolves inquiries and logs customer calls.
- Being aware of the customers' specifications by means of efficient listening and questioning skills.
**Job Qualifications**:

- HS/ALS Graduate - No BPO experience Required.
- Must have strong verbal and written English communication skills
- Must be 35 Kilometers away from the site
- Can do onsite work in Cebu IT Park, Cebu City.
**Salary**: Php18,000.00 - Php26,000.00 per month

Schedule:

- 8 hour shift

Supplemental pay types:

- 13th month salary

**Education**:

- Junior High School (preferred)