About the role
We are seeking a highly skilled and experienced Business Transformation Associate Director to join our dynamic shared services team. As a key member of our leadership group, you will play a pivotal role in driving the strategic growth and operational excellence of our shared services functions. This is a full-time position based in our Taguig City office.
What you'll be doing Lead and oversee the implementation of transformative business initiatives across our shared services operationsIdentify and recommend process improvements, automation opportunities and innovative solutions to enhance efficiency and productivityCollaborate with cross-functional teams to align shared services strategies with the overall business objectivesProvide expert guidance and mentorship to shared services teams, fostering a culture of continuous improvementAnalyse data and implement data-driven decision making to optimise performance and service deliveryDevelop and manage key performance indicators to measure the effectiveness of shared servicesRepresent the shared services function in strategic planning and contribute to the long-term vision of the organisationWhat we're looking for 8+ years of progressive experience in business transformation, process improvement or shared services managementDemonstrated expertise in leading large-scale, complex change initiatives and driving operational excellenceProficiency in data analysis, process mapping and performance management to identify and implement optimization opportunitiesStrong problem-solving, critical thinking and decision-making skills to navigate ambiguity and deliver impactful solutionsExcellent communication and stakeholder management capabilities to effectively collaborate with cross-functional teamsProven track record of leading and developing high-performing teams and fostering a culture of continuous improvementWilling to do a 6pm-3am shiftBachelor's degree in Business Administration, Operations Management or a related field; Master's degree preferredWhat we offer
We are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary and comprehensive benefits package, we offer opportunities for professional development, work-life balance initiatives and a collaborative, supportive work environment.
If you are ready to embark on an exciting and fulfilling career journey with us, we encourage you to apply now.
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