Job Description: ABOUT THE TEAM The Unified Data Management Team is primarily responsible for the collection and curation of property and company records across all products, identifying equivalent records among the data, updating master records, and resolving discrepancies to support product integrations and enable automated provisioning from orders. Being the sole source of truth for this data also creates opportunities to leverage the data to understand our customers' portfolios as well as identify opportunities within the market.
WHAT YOULL DO As a Business Analyst, you'll report to a cross-functional enterprise team to provide company-wide strategic analysis of our data, and support for projects assigned by executive leadership. You'll act as an intermediary between the business community and the technical community working with project teams and business to collect, clarify, and translate business requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed.
PRIMARY RESPONSIBILITIES Gather requirements from both internal and external subject matter experts. Apply knowledge of Agile methodology to support various phases of Software Development Lifecycle e.g., Requirement Analysis; Design and testing. Build Strategic Partnerships/Relationships via excellent client relationship management skills, Business Analysis and Technical Writing skills. In-depth experience in acting as a Liaison between IT & business by managing relationships. Provide analysis of data through SQL queries of the database Assist in problem and issue resolution with product manager and report progress on initiatives in a summarized written format. Create project related documents including system requirements, requirement traceability matrix and work with QA team in documenting system test scripts. Work with the cross functional teams in helping them create quality design documents and in developing quality products within the scheduled timeline. Lead small tasks and business process analysis sessions. Participate in small team design sessions, contributing to the overall design. Organize, participate, and conduct application walk-throughs, and other internal presentations. Manage tasks to meet the assigned project dates. Identify & contribute to process improvement activities. Build and maintain positive relationships with customers and internal staff. Organize and manage software roadmap by participating in client discussions to determine top priority features. Provide monthly feedback on product roadmap and updates to customer facing documentation. Support operational systems/applications used by the internal community. REQUIRED KNOWLEDGE/SKILLS/ABILITIES BS/BA or equivalent in CS or related technical field. MBA preferred Minimum of 5 years' experience in Business Analysis with exposure to project management and/or technical writing. Exposure to various development methodologies including Agile procedures. Experience reading and writing SQL queries 5 + years of experience building Enterprise products in SaaS environment, Finance, or analytics. Excel expert with VBA skills (Macros, Pivot Tables, Power Pivot, Power Query) 5+ years of reporting, data-driven work experience (e.g. SQL Server Business Intelligence) 3+ years of experience with MS SQL 2 + years of experience with Power BI /Tableau 1+ year of experience with Python (exposure; coding exp not required) Enjoys working in a fast-paced environment with multiple projects and deadlines Must be able to produce high-quality work as part of a fast-paced, dynamic team. Gathered, analyzed, and communicated competitive and market intelligence Exceptional written and verbal communications skills: Able to clearly articulate technical solutions to internal and external audiences Innate ability to drive consensus and forward motion Ability to shape constructive dialogue across a dynamic organization Managed product requirements and translated them into compelling products and capabilities Directed future product efforts and business direction Been hugely organized with the ability to thrive and get the right things done in an environment where there is no end of things to do Must be flexible and available after normal business hours to work with offshore teams PREFERRED KNOWLEDGE/SKILLS/ABILITIES Prefer candidates with multi-family real estate or financial reporting experience. Strong verbal and written communication skills, with proven technical writing abilities. Strong team player with excellent interpersonal and communication skills. Flexibility to work overtime. Ability to effectively manage multiple priorities with minimal supervision. Systematic, disciplined, and analytical approach to problem solving and detail oriented. Required Skills: Agile Development Support Management Skills Test Scripts Process Improvement Overtime Data Management Partnerships Real Estate Analysis Business Process Financial Reporting Features Problem Solving Business Analysis Software Development Presentations Writing Records Documentation Software Testing SQL Leadership Project Management Design Communication Marketing Business Management