Responsible for the administration and daily operations of the Branch Office, oversees business development, profitability and productivity of the Branch.
Key Responsibilities: Manages and oversees the branch and subordinates to ensure effective completion of their responsibilities.Conducts daily operation assessments to ensure growth of the branch.Monitors daily production and releases of the branch and provides updates of the branch operations status.Maintains client and employee contact in the work area to ensure quality service is being applied.Plans, creates and implements programs/processes for branch employees and clients and actively participates in them.Prepares Competitors' Analysis and Market Changes Report and submits to Immediate Superior.Spearheads marketing saturation drives.Maintains business partnership between the company and its business partners such as Loan Consultants, second-hand car dealers, and other organizations.Implements the business plans and programs designed by the Marketing Group.Delivers marketing activity within the agreed budget.Reports regularly the performance of branches to the Immediate Superior.Conducts final checking and review of loan application, Credit Approval Memorandum and loan documents.Handles client complaints or concerns escalated by the staff.Represents the branch during Management Committee meetings and other internal/external meetings.Performs other work-related functions and duties that may be assigned. Key Requirements: Degree in Business Management, Sales or Marketing, or other related course is a plus.With at least four (4) years work-related experience in branch operations, two years of which is in a Managerial or Supervisory capacityShould have technical marketing skills, relevant product and industry knowledgeHas excellent communication skills (both written and oral), decision making skills, problem solving skills, presentation skills, interpersonal skills and networking skillsCapable to solve amicably customer's/client's complaintsShould be persuasive, goal-oriented, assertive, creative, innovative, adaptable and analytical.Willing to train in Ortigas Pasig for two (2) weeks.