Job description JOB SUMMARY: Oversees the productivity of the branch and manages its day-to-day operations such as increasing sales and profitability, the efficiency of branch employees, employing excellent customer service, securing branch inventories/stocks, and ensuring its accuracy and developing competencies of branch employees.
DUTIES AND RESPONSIBILITIES: Manages daily store operations; implements branch standard operational procedures. Manages branch profitability, sales, and costs. Secures branch inventories and stocks. Provides excellent customer service to all patients/customers entering the branch. Reports to management. Mentors and coaches team members. Manages store's manpower schedules. Provides timely updates, feedback, and reports to Area Manager or Regional Operations Director. Oversees execution of standard operating procedures of the branch. Ensures that overall customer/patient experience in the store is in line with company standards. Oversees proper execution of customer/patient satisfaction and service recovery programs; recommends measures to further gauge customer satisfaction. Oversees personal growth and career development of store team members by reviewing performance. Implements marketing requirements in stores to ensure consistent demonstration of the company's brand. Attends meetings as necessary. Performs other duties that may be assigned from time to time. QUALIFICATIONS: Graduate of any bachelor's degree course. More than 5 years managerial experience in retail or food industry. Can start ASAP. Willing to be assigned in SM Butuan. Job Type: Full-time
Pay: Php20,000.00 - Php35,000.00 per month
Benefits: Additional leave Company Christmas gift Company events Employee discount Health insurance Life insurance Opportunities for promotion Paid training Pay raise Schedule: 8 hour shift Rotational shift Shift system Supplemental Pay: 13th month salary Commission pay Performance bonus Education: Bachelor's (Required) Experience: Management: 5 years (Required) Language: English (Preferred)
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