Provides a wide range of administrative and office support functions for other departments, co-employees, guests, suppliers and contractors under the supervision of a BA and/or Admin and Facilities Lead to ensure a smooth and efficient day to day operations.
Duties and responsibilities
Provide excellent customer service to clients, guests and internal teams when taking food and beverage orders (Ex. Provide options when taking and serving food and beverage orders)
Attend to walk-in visitors, clients, contractors and suppliers and direct them to appropriate parties (Ex. Receiving of deliveries and distributing it to appropriate parties) in a very professional manner
Provide first-level of support to routine requests from employees, guests and contractors in a timely manner (Ex. releasing of office supplies to requesting employees, printing requests)
Ensure that office facilities including reception are clean and presentable, and office equipment is in good working condition at all times. (Ex. Report a defective printer)
Conduct regular inventory of assets and supplies under the supervision of a BA Specialist or higher (Ex. Update our inventory systems and raise purchase requests for office supplies)
Maintain records and files regularly. (Ex. Asking guests to fill out our guestbook)
Coordinate with Admin team and suppliers/contractors on repair schedules and appointments
Assist the Admin team on any other activities that may be assigned to him/her (Ex. do urgent messengerial runs)
Qualifications
College level, Culinary school, or relevant specialized training
At least 1 year experience as a barista;
Experience as a frontdesk admin, administrative assistant, or customer service a plus
Proficient in using Google Suite, Microsoft Office or any other basic office applications
Must have demonstratable ability to creating coffee, lattes, smoothies and other drinks
Experience in an international setting is a plus