Bacolod | Customer Service Representatives | Healthcare Program

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Bacolod, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all! Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Bacolod office at?Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport. What You'll be Doing  Do you have a passion for helping others and giving them peace of mind In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customers experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConnect and resolve issues with customers using written communication only What You Bring to the Role 6 months or more of customer services experienceCompleted at least 2 years in college or equivalentRecognize, apply and explain your product or service knowledgeComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.