Back Office Associate

We are continuously looking for candidates for our team!Job Responsibilities:• Communicates with customer on the phone or by way of written correspondence to deal with concerns.• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.• Matching customers' demands to Clients' products and solutions and services• Using settlement and influencing abilities to recover from objections and achieve the customers' buy-in• Communicating specific information to internal and external clients and sharing understanding with colleaguesWhat Do We Offer?• An open, friendly and professional work environment.• A professionally and personally rewarding career.• Opportunities to grow and be promoted within the company.• Performance incentives and employee perks and benefits.• Competitive Salary• 13th Month Pay• HMO with 3 free Beneficiaries on Day One• 20% ND Maternity/Paternity Leave• Opportunity for rapid career growth for Top Performers• Retirement/Life Insurance for Qualified Staff• Work-life Balance Processes and ProgramsQualifications:• At least 6 Months of BPO/Customer Service Experience• HS (Old Curriculum)/SHS/College graduate• Good to Above Communication Skills• Availability to work onsite with flexible schedulesAPPLY NOW!