JOB SUMMARY:
To pro-actively contribute to the formulation and direction of the retail strategy and implement projects and trials for the Area.
To support the management of customer service activities and staff competence so as to optimize and sustain sales performance and customer satisfaction.
To effectively manage the P&L within allocated budget in order to affect a profitable performance for the Area.
To manage payroll budgets in line with Area sales performance.
To ensure that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures.
To clearly and concisely communicate business and Area objectives to managers so that they remain well informed of business activity and of their required contribution to targets.
To achieve stock control targets in line with company guidelines to prevent financial loss.
To liaise with the Buying and Merchandising teams regarding the supply of stock in the Area to maximize stock potential.
To identify under performing stores and develop a business plan to address and manage issues effectively.
To ensure that the visual presentation of all stores represents the brand image.
To support the delivery of all marketing campaigns.
To develop an effective network of communication across the Area to ensure shared knowledge and understanding of business activity.
To encourage managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward.
- To encourage managers to identify trends and make suggestions to improve and enhance product performance to drive brand achievement.
To effectively manage the performance and development of store managers to drive and maximize the sales performance throughout the Area.
To plan for succession in the Area through the identification of individuals with potential for development and growth.
To create a positive environment that results in stable retention and a reduction of labor turnover.
To undertake any other reasonable duties as requested by the Operations Manager or General Manager.
JOB SPECIFICATIONS:
Working Experience & Education, Knowledge and Skills
Ability to manage and develop a positive and productive management team.
Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills.
Demonstrable and strong business acumen.
Highly organized with the ability to adapt quickly to strategic change
Self starter, who takes the initiative.
Has a good communication skill both written and verbal.
Ability to train and develop the skill and knowledge of direct reports.
Previous multi site area/retail management experience.
Graduate of Bachelor's Degree in any Business-Related courses.
With at least 4-5 years experience in retail operations.
QUALIFIED APPLICANTS WILL ENJOY:
15 days paid leave on employee's 1 year of service
Complete government mandated benefits
13th month pay
HMO Package
Local sponsored travels