Trinity Workforce Solutions is a 3rd party recruiter. We provide service to our clients through sourcing candidates for a certain role in their company.
I am a Recruiter We are looking for Airport Booth Coordinator JOB DETAILS Qualifications:
• Identify, assess, and resolve customers' needs to achieve positive customer experience and first
contact resolution through face-to-face interaction.
• Provide exemplary customer service to both internal and external customers building and
maintaining effective relationships that foster trust and mutual respect.
• Ensure excellent service standards, respond efficiently to customer enquiries and maintain high
customer satisfaction.
• Be genuinely excited to help customers by being patient, empathetic and passionately
communicative.
• Research, analyze and resolve customer issues in an accurate and timely manner by using
appropriate tools and resources to assess situations and create appropriate resolution while
maintaining ownership of the issues.
• Establish and maintain positive working relationships with peers, management, coworkers and
partners.
Responsibilities:
Assist passengers and drivers in Venue Booking and managing Booth Services and dispatching delivery
items.
• Booking Rides for Passengers using Client Venue App.
• Assist passengers in booking rides using passenger App.
• Helping and resolving driver escalation issues or passenger issues.
• Promote products, promos, events, and activities the Client offers.
• Maintain cleanliness and orderliness of the Client's Booths.
• Safeguard Client-issued tools.
• Follow instructions from Booking Agent Supervisors/Team Leader/Manager.
• Prepare and submit reports accurately.
• Any other related activities that need to be done to perform duties and responsibilities in manning
and servicing the clients, partners, affiliates in the Client's Booth
Work rights The opportunity is available to applicants in any of the following categories.
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