Accounts Management Coordinator

-Monitors accounts and update buyers about the status of their accounts
-Maintains updated buyers' ledgers and folders
-Resolves product or service problems/handles complaints
-Reviews accounts and requests of buyers
-Reviews monthly Statement of Accounts (SOA) and other notices
-Reviews ageing of receivables
-Processes back-outs, refunds, transfer (unit/rights), restructuring options, house modification and all other adjustments/requests
-Prepares Clearance Form upon receipt of request for transfer (units/rights/additional/deletional of co-owner) when payment reached 25% or full payment
-Forfeits payments and reopens units for sale
-Conducts move-in orientation to buyers with units/lots due for acceptance
-Coordinates with other concerned departments