Accounts Management Coordinator

Monitors accounts and update buyers about the status of their accountsMaintains updated buyers' ledgers and foldersResolves product or service problems/handles complaintsReviews accounts and requests of buyersReviews monthly Statement of Accounts (SOA) and other noticesReviews ageing of receivablesProcesses back-outs, refunds, transfer (unit/rights), restructuring options, house modification and all other adjustments/requestsPrepares Clearance Form upon receipt of request for transfer (units/rights/additional/deletional of co-owner) when payment reached 25% or full paymentForfeits payments and reopens units for saleConducts move-in orientation to buyers with units/lots due for acceptanceCoordinates with other concerned departments