2021 Financial Customer Service Representative- TeleTech Araneta (Nov 2021) Araneta, Cubao
Opportunity Expired
Have the opportunity to work differently, enjoy great pay and benefits, and love the people you work with!
Opportunity details Opportunity Type
Graduate Job
Number of Vacancies
55
Start Date
Applications Open
11 Oct 2021
Applications Close
31 Oct 2021
Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Business Administration & Management
Economics
Human Resources
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
C
Creative Arts (all other)
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Journalism & Writing
Music & Performing Arts
Photography
E
Biomedical Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering & Mathematics (all other)
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Geotechnical Engineering
Manufacturing Engineering
Mathematics & Statistics
Mechanical Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
F
Food & Hospitality
Personal Services
H
Anthropology & Geography
Classics
Criminology
Humanities (all other)
International Studies
Liberal Arts
Philosophy
Social Science (all other)
Theology & Comparative Religion
I
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Design & User Experience
Programming & Software Engineering
Video Game Development
L
Justice & Law Enforcement
Law
Legal Studies
M
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Exercise & Sports Science
Health Administration
Medical & Health Sciences (all other)
Medical Technology
Medicine & Medical Science
Naturopathy, Acupuncture & Complementary Medicine
At TTEC, we're all about the Human Experience. Elevated. As a Customer Service Representative at Araneta, Quezon City, you'll be a part of creatingand delivering amazing technicalexperiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Do you have a passionfor technology and helping others? In this role, you'll work to resolve technical requestsor complex calls from customers.Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services Open and maintain customer accounts and information Resolve technical issues with patience and understanding Positively participate in company events, team activities, and continuous learning What You Bring to the Role Completed at least 2 years in college (without back subjects or failing grades) or SHS graduate Great written communication skills including grammar and spelling You lead by example and work with your team to contribute to the overall success of your client program Comfortable with decision making by assessing the situation, researching potentialsolutionsns and making recommendations What You Can Expect Competitivepay and performance-basedincentives Real career growth opportunities Company-sponsoredHMO with Health & Wellness programs for you and your family Educational assistance through tuition reimbursement An accessible office locationatthe15F Gateway Tower, Araneta City, Cubao, Quezon City A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions.And we trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report tothe account Team Leader. You'll contribute to the success of the customer experience as well as the overall success of the team. About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. Hiring criteria You should have or be completing the following to apply for this opportunity.
The opportunity is available to applicants in any of the following categories.
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