Workforce Services Sr Manager

Details of the offer

OVERALL PURPOSE: Responsible for overall strategy and delivery of command center team, which includes: command center mobilization and stabilizationreporting, automation, insights framework and visualization strategy and executionstaffing strategy, execution and governanceexecution of teams role in business continuity planfinancial reporting and governance, as this relates to staffing strategyinternal and external stakeholder management RESPONSIBILITIES: Ability to drive revenue and cost optimization through WFM staffing / planning strategy, execution, reporting and governanceFormulate and support execution of end to end staffing, reporting, automations and service management strategyEnsure database and data visualization are available timely, are accurate and use latest technology availableSupervise direct and functional reports within geography / contract assignedInternal and external stakeholder management OTHERS: Project Shift Schedule: RotationProject Rest Day: RotationProject/Team Location: Quezon Cyberpark Tower 1 SKILL AND QUALIFICATIONS: Graduate with 10 years of related work experienceProven track record of leading teamsThorough understanding of revenue and cost structure, as they relate to short term to long term staffing strategyAbility to motivate teams and rally the group toward organizational goalsExcellent oral and written communication skills.Manages large-sized teams dispersed globally and/or work efforts at a client or within AccentureRequires analysis and solving of complex problemsPower to influence or complete assignments independently and ability to make decisions


Nominal Salary: To be agreed

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