Workforce Manager - Onsite

Details of the offer

· 5 years and above total years experience

· 3 years experience as supervisor/manager

· Leadership experience (handled, RTA's Schedulers, Planners)

· Has an experience in end to end WFM (RTA, Scheduling, Forecasting, Planning)

· Tools: eWFM, Avaya, CMS, NICE IEX, and such

· Should have handled 500-1000 FTES's in a program

· Preferrable with experience in Telco Program/s


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Csr Hiring/Open For Hs Grad/Up To 25K/No Experience

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