Welfare Officer

Job Descriptions
Updating OWMS for any complaints that will arise upon deploymentSending weekly, and monthly reports for all cases and updatesSharing updates, notices, advice, and memorandum from any government entity to the managementShould manage all division's welfareAttend the hearing in DMW/NLRC and work on closing the cases/complaints.File any needed documentation about the complaints/cases.Reply to all emails from any different government agencies that need to be done in addressing cases and complaintsCommunicate with the employer addressing their complaints, requests, and concernsKeep track of any active cases/complaintsContact DMW to give an update on complaints/casesBeing the Point of contact for the Legal TeamCommunicates and coordinates with the operation team to address worker's complaintCommunicate to the processing team if needed for some requirements/documents that may needed for the case/complaintsAct as a point of contact in workers' complaints through email or hard copy that will be receivingDisseminate the complaints/cases to every different division that is accountable for receiving documentsCommunicate and collaborate with the Division on how to solve cases/complaints Qualifications:
Experience is a MUST
Flexible and must be available, especially on urgent concerns that will require his/ her presence
Must have good communication skills in dealing with workers, employers, and all clients (in and out of office premises)
Good knowledge of legal matters is an edge
Salary based on experience (negotiable) starts at 25K.