fitbox is an Australian-based SaaS company with a vision to help gyms thrive. Our app is used by over 14,000 gym members to manage their membership and performance tracking as well as an admin portal for gym owners to manage members and class programming.
We are looking for an energetic, client-focused team member in the Philippines to support fitbox's website operations. Your primary focus will be onboarding clients, handling website design, and creating GoHighLevel (GHL) themed websites. You will assist clients through email providing guidance and solutions for their platform-related inquiries
Job Responsibilities:
? Design, customize, and build responsive, user-friendly websites using GoHighLevel (GHL)
? Tailor GHL templates to match client branding and business goals
? Manage the full onboarding process, including setting up domains, hosting, and email integration
? Handle data imports, automation, and third-party integrations
? Collaborate with clients to understand website needs and manage projects efficiently
? Ensure timely delivery, updating clients regularly and coordinating with internal teams
Desirable skills:
? Strong eye for design, layout, and typography
? Experience with website builders (Wordpress, etc)
? Familiarity in website design tools
? Familiarity with web hosting, domain management, and website migration
? Ability to troubleshoot technical issues related to website performance or setup
? Experience with customizing themes or templates to align with branding
? Ability to manage multiple client projects simultaneously
? Creative problem-solving skills to deliver solutions that meet client needs
? Guide clients through onboarding, explaining GHL features and providing ongoing support
? Provide post-launch support for updates, fixes, and additional requests