Web Chat Assistant - Work From Home

Job Description:

Stylist in Pocket Technologies is seeking a passionate and hardworking Web Chat Assistant to join our team. This is a full-time, entry-level position that allows you to work from the comfort of your own home. As a Web Chat Assistant, you will be responsible for providing excellent customer service and support through our online chat platform.

Responsibilities:
- Respond to customer inquiries and provide assistance in a timely and professional manner
- Engage with customers to understand their needs and provide personalized recommendations
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints and issues to ensure customer satisfaction
- Collaborate with other team members to improve processes and enhance the customer experience
- Maintain accurate records of customer interactions and transactions

Requirements:
- 1 year of experience in customer service or a related field
- Strong communication skills and the ability to multitask
- Attention to detail and the ability to work independently
- Negotiation skills to handle customer inquiries and complaints effectively
- Ability to work in a fast-paced environment and adapt to changing priorities

Personality Traits:
- Passionate about providing exceptional customer service
- Hardworking and dedicated to achieving goals

Soft Skills:
- Attention to detail to ensure accuracy in customer interactions
- Negotiation skills to handle customer inquiries and complaints effectively

Benefits:
- Parental leave for new parents
- Travel opportunities for top performers
- Training and professional development opportunities to enhance your skills and career growth

Working Environment:
Join a team that leads the industry through cutting-edge ideas and solutions. Work in a collaborative and supportive environment that values innovation and creativity.

Deadline to Apply: September 11, 2024

Equal Opportunity Statement:
Stylist in Pocket Technologies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.