Job summary:
The Fulfillment Supervisor handles the daily pick pack operations of the warehouse. His/her main responsibility is to ensure that day to day operations are smooth and that all orders are processed accurately and completely, in preparation for delivery. The Fulfillment Supervisor manages 2 Team Leads and dozens of staff, and reports directly to the Warehouse Operations Manager.
Key responsibilities:
Fulfillment Operations
Monitors pick pack operations and ensures quality of output
Iron out day to day operational issues
Responsible for implementation of all SOPs in daily fulfillment operations
Delegates and plans the PSP staff's tasks as needed in the pick pack operations.
Inventory Management
Recommends systematic planning of replenishment with the RSC Inventory Personnel, thus ensuring adequate stocking at all times
SKU Rationalization - recommendation of non-performing SKUs for suggestive selling / deletion
Initiates cycle count and inventory activities
Does the necessary stock correction for the approval of the Warehouse Operations Manager
Accountable for all inventory-related activities handled by the Inventory Supervisor
People Management
Monitoring of daily schedule and attendance
Properly supervise, ensure training and effectively motivate all personnel in the fulfillment operations
Impose sanctions / disciplinary action for any violations committed
Ensure complete deployment of manpower needed
Admin/Reportorial Requirements
Prepares reports on OOS, Pick-Pack issues, and other reports needed relative to the fulfillment operations
Facilitates POS Transactions before dispatch and after returns
Responsibilities:
Bachelor's Degree operations management, or any related field
Must have at least 3 years of experience in warehouse operations, supply chain management, and inventory control
Knowledgeable in using Microsoft Office, especially Excel, and Google Drive products
Proficiency in using database applications
Salary : Php 18,000/month plus Incentives