Role Title: VP for Lean Digital Transformation Industry: BPO company
You will be responsible to lead the improvement agenda for the vertical/customers assigned, working closely with COOs and other senior stakeholders, including clients. You will be accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma.
Key Responsibilities: Lead the Lead Digital Transformation for the operations business globally with a focus to identify value levers across the enterprise, design the future adaptable operating model and manage change through the transformation lifecycle Develop and refine the "Vision and Strategy" leading to Value Generation Roadmap for the account globally. Ability to drive requirements gathering sessions, perform Fit/Gap Analysis, document decisions, maintain configuration documentation, facilitate testing activities, and coordinate deployment activities. Capturing market opportunities, understanding customer drivers and digitalization needs, developing, and evolving technology partnerships and translating these into a solution-based business strategy to leverage untapped digital value. Key Qualifications: CA/CWA/CS/MBA from Top institutes Relevant years of Experience in PTP/OTC with significant knowledge in Technology and Commercial off-the-shelf products like HighRadius, Coupa, Tungsten, Tradeshift etc. Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery. Global exposure with consistent track record for digital projects: Robotics, AI, automation, Analytics Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions. Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome. Qualifications & demonstrated experience for leading 'Lean' projects or application of 6 Sigma methodologies with quantifiable efficiency and quality improvements is a plus Excellent communication (oral and written) with the ability to communicate at multiple levels ranging from technologists to senior managers and executive leadership. Job Type: Full-time
Pay: Php300,000.00 - Php450,000.00 per month
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