Visual Design Senior Associate
YOUR TASKS AND RESPONSIBILITIES
• Record, verify and execute requests with a medium level of complexity according to process documentation,effectively and accurately translate creative brief into a print, publication, or broadcast•ready material
• Understand, monitor and take proper action regarding KPIs
• Ensure high standards in the operation and meet performance targets and SLAs
• Support in solving, follow•up on issues and seek for solutions across teams, escalate of identified issues • Perform quality checks
• Contribute to process improvements, implement best practices, and identify process exceptions to maintain highstandards in operations
• Update official process documentation
• Prepare and conduct internal trainings (process and tools related) in form of 1:1 workshadowing or group trainings
• Organise and Participate in problem solving groups • Ensure 100% compliance to policy of the team
• Ensure regular collaboration and alignment with all the other VDS team members
• Perform activity reviews. monitor/define priorities for daily tasks.
• Support TL, experts and the team in operational topics, follow•up on issues/escalations
WHO YOU ARE
• Graduate of Graphic Design or any other related course, beneficial
• Proven professional Experience in the respective process
• Experience in Shared service Center environment, beneficial • Ability to use the relevant software (e.g. Adobe software)
• Computer literacy, advanced in MS Office
• English at least B2; fluent in written and spoken; second language: level of skills in spoken and written according to the position • Open mind and flexibility in accepting new challenges (e.g. transitions, projects) and adapting to change
• Ability to work independently and to work collaboratively within a team
• Strong customer service skills
• high level of focus on work quality/attention to detail and accuracy
• Organizational skills, motivation and eager to learn
• Proactive attitude
• Ability to plan ahead and work adequately to meet tight deadlines
Application Period:
09/04/2024 - 09/14/2024
Reference Code:
827204
Division:
Enabling Functions
Location:
Philippines : National Capital : Taguig
Functional Area:
General Administration & Corporate Services
Position Grade:
E10
Employment Type:
Regular
Work Time:
40 Hours
Contact Us
Address
Telephone
E-Mail
9th floor Science Hub Tower 1
Campus Avenue corner Turin Street
McKinley Hill Cyberpark Taguig
+63 2 88580682
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