Visa Processing Staff

- Communicate with clients, including providing appropriate forms by email and answering questions by phone.
- Have primary responsibility over several simultaneous case files of client travel applications.
- Consolidate completed government forms and neatly compile files of confidential documents
- Coordinate with assistants for encoding of data, and communicate with clients to verify the accuracy of encoded forms.
- Maintain files of supporting documents for later reference
- Provide completed files to management for final approval
- Reply to email inquiries and resolve issues with minimum supervision
- Other tasks as may be necessary in the operation of the office (government compliance matters, pick up parcels sent to the Postal Office, etc.