Virtual Process - Customer Support Specialist

We at Metacom are continuously looking for candidates for our team!


Job Responsibilities: Communicates with customer on the phone or by way of written correspondence to deal with concerns.Resolves customer issues on the first call/contact whenever possible without having to transfer caller.Matching customers' demands to Clients' products and solutions and servicesUsing settlement and influencing abilities to recover from objections and achieve the customers' buy-inCommunicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?
An open, friendly and professional work environment.A professionally and personally rewarding career.Opportunities to grow and be promoted within the company.Performance incentives and employee perks and benefits.Competitive Salary13th Month PayHMO with 3 free Beneficiaries on Day One20% ND Maternity/Paternity LeaveOpportunity for rapid career growth for Top PerformersRetirement/Life Insurance for Qualified StaffWork-life Balance Processes and Programs Qualifications: At least 1 Year of BPO/Customer Service ExperienceHS (Old Curriculum)/ SHS/ College Undergraduate or College graduateGood to Above Communication SkillsAvailability to work onsite with flexible schedules APPLY NOW!