Vip Manager (Specialist Level)

Job Description Providing VIP services to clients by addressing and resolving their concerns daily.Understanding and analyzing client data to develop effective strategies.Utilize backend systems as part of the required tools and invest time in learning them.Engage in daily communication with VIP clients to receive, address, and resolve various types of feedback.Provide the most compassionate and comforting service by providing emotional support and truly understanding the needs of the VIPs.Required Skills College Graduate (but not priority).Experience in providing guest/VIP service like hotel service, casino VIP service, luxurious brand, etc.Excellent communication and interpersonal skills.Calm and professional under pressure.Attention to detail and problem-solving skills.High level of discretion and confidentiality.Client relationships.Willing to work on a shifting schedule.
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