You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals.
With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Content Moderator**, you will be responsible for screening user-generated content that is uploaded to an online platform.
**KEY RESPONSIBILITIES**:
- Backend content editing or content moderation process for social media.
- Functional knowledge of using MS Office (Excel)
- Provide back-up support to other group members in the performance of job duties as required.
- Perform Research work.
- It's a back office/ backend/ Non-Voice profile
**MINIMUM QUALIFICATIONS**:
- Minimum 1 year working experience in Customer Service or Content Moderation
- Language Requirement - **Vietnamese and English**:
- The role is open to native speakers or Filipinos who can speak, write and read **Vietnamese **language
- Having either a Diploma or Degree in any major
- Should be willing to work in rotating shifts.
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits;
- Get paid while in training
- Receive HMO and free dependent upon regularization
- Educational Support for employees
- Employee Referral Incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- content moderator: 1 year (preferred)
**Language**:
- Vietnamese (required)
Work Remotely:
- Temporarily due to COVID-19