We are looking for an experienced Virtual Assistant (VA) Trainer to deliver comprehensive training programs for virtual assistants. The VA Trainer will design and lead both live and self-paced sessions, equipping VAs with essential skills in email and calendar management, CRM tools, project management, and AI applications. The ideal candidate is a skilled communicator passionate about empowering VAs with the knowledge they need to excel in supporting clients across various industries.
Key Responsibilities:
Design Training Modules: Develop and enhance training content on email management, calendar organization, cloud storage, CRM, project management, and AI tools.Conduct Training Sessions: Lead live and asynchronous sessions covering essential VA skills, tools, and best practices.Topic-Specific Instruction:
Cultural Training: Cover HIKINEX structure, supporting US clients, and effective communication strategies.Email & Calendar Management: Train on email prioritization, meeting scheduling, and time zone management.Cloud & File Management: Introduce OneDrive, Google Drive, security practices, and collaboration.Research Skills: Provide guidance on research methods and tools for data gathering.Document & Design Tools: Teach Microsoft Office, Google Workspace, and Canva for effective documentation and presentations.CRM & Project Management: Train on CRM basics, HubSpot, and project tools for task tracking and reporting.Use AI Tools: Guide VAs in using AI for meeting summaries, drafting, design assistance, and research.Email Marketing: Cover fundamentals of email marketing strategies.Evaluate Trainees: Assess skills through quizzes and feedback to build proficiency.Client Communication: Teach effective email and reporting skills for clear client interactions. Qualifications:
Proven experience in training, particularly for virtual assistants, administrative roles, or client-facing positions.Expertise in CRM, project management, cloud storage, and digital collaboration tools (Microsoft, Google Workspace, HubSpot).Familiarity with AI tools (ChatGPT, Gemini, etc.) and research platforms (LinkedIn Sales Navigator, ZoomInfo).Excellent communication skills with the ability to simplify complex concepts.Strong organizational skills and attention to detail, ensuring content remains relevant and up-to-date. Preferred Skills:
Experience in e-learning or online training platforms.Knowledge of digital marketing, or email marketing is a plus.Understanding of cultural nuances for supporting US-based clients. Benefits:
Competitive salary with performance-based bonuses.Flexible work hours.Opportunities for career growth and professional development.