Urgent

Work set-up: Onsite Shift Schedule: Fixed work hours9AM-6PM ESTShifting schedule Requirements: HS graduateOverall min 1 year of voice contact centre experience and minimum of 6 months collections experience Qualifications: Need to have good negotiation skills along with proper and assertive communicationUnderstanding of collections domain and comfortable in dealing with international customersExcellent oral and written communication and listening skillsCustomer centricAttention to detailsComputer Savy - MS office & InternetHandles contacts with our customers in a polite and friendly way, instilling customer confidenceWillingness to work in shifts