Urgent

Shift: Shifting Schedule Work Set-up: Onsite Requirements:  At least 7 years of BPO experience, with 5 years in an equivalent roleFinished at least 2 years in college with no back subjectsWith TOR/report of gradesProven track record of delivering successful contact center solutions and projects.Strong understanding of contact center technology, services, operations, and best practices Job Description: RFP Analysis: Analyze RFPs to identify requirements, evaluation criteria, and potential challenges.Solution Design: Develop tailored contact center solutions that address the specific needs and objectives of each RFP. Proposal Development: Lead the creation of high-quality proposal documents, including executive summaries, solution overviews, service descriptions, and pricing structures.RFP Response Management: Oversee the entire RFP response process, from initial submission, solution read-out, bid defense to contract negotiations.Win Strategy Development: Develop strategies to position the organization as the preferred vendor and increase the likelihood of winning RFPs. Benefits: HMO (300k per illness/year; no free dependents), PTO Credits of up to 30days on their 5th year, Life and Accident Insurance