Urgent Hiring - Operation Support Engineer (Bilingual)

Job Responsibilities:

•? ?Manage Lark emails; monitor Lark group messages
•? ?System monitoring for Telegram / Grafana / Cloudflare
•? ?Perform initial troubleshooting or contact relevant personnel for issue resolution
•? ?Update project versions via Jenkins
•? ?Handle whitelist requests from the business department / create VPNs
•? ?Address SSL certificate alerts
•? ?Update the GeoIP database for all projects weekly
•? ?Coordinate issues with third-party vendors and provide server logs
•? ?Manage DNS records, change name servers, and redirect domains

•? ?Bachelor's degree in IT or any related field ( Fresh graduates are welcome )
•? ?Strong analytical and troubleshooting skills
•? ?Basic knowledge of Linux administration
•? ?Able to perform troubleshooting and administrative tasks with minimal supervision.
•? ?Possess knowledge of monitoring systems like Prometheus (preferred to have but not compulsory)
•? ?Possess knowledge of Bash Scripting (Preferred to have but not compulsory)
•? ?Willingness to work in shifts.
•? ?Required language(s): English, Mandarin (as the role requires candidate to deal with Mandarin speaking clients.)