Urgent Hiring Consumer Specialist - Wfh - Fresh Gradaute

This position is responsible for handling consumer interactions in compliance with Company Guiding Principles, processes and policies.
Tasks and responsibilities include but are not limited to the following:
1. Interacts with consumers providing world class customer service by responding to inquiries, requests, or concerns about Company products and services within the required service level
2. Gathers relevant facts, identifies symptoms, evaluates and analyzes needs and delivers solutions that meet customer expectations in adherence to the set quality guidelines
3. Utilizes Knowledgebase, Laboratory and other available resources to assist consumers