Urgent Hiring Call Center Agents 17K-18K Pay (Davao)

Job Description:
We are seeking an enthusiastic Call Center Agent to join our team. The successful candidate will be responsible for delivering exceptional customer service, addressing customer inquiries, and resolving issues efficiently. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to perform well in a high-paced environment.

Responsibilities:

- Handle a high volume of inbound and outbound calls efficiently and courteously.
- Respond to customer queries and provide detailed and accurate information.
- Diagnose and resolve customer issues swiftly and effectively.
- Conduct follow-up communications to ensure complete resolution of customer concerns.
- Keep comprehensive records of customer interactions and update account details as necessary.
- Ensure compliance with company policies and procedures in all customer -interactions.
- Offer constructive feedback and ideas for improving customer service processes.
- Engage in ongoing training to maintain up-to-date knowledge of products and services.

Requirements:

- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Friendly, patient, and empathetic demeanor.
- Ability to manage and resolve customer inquiries effectively.
- Willingness to undergo training and continuous learning.
- 1 Year experience