Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working remotely, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all! What You'll be Doing Do you have a passion for helping others and givingthema peaceof mind? In this role, you'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between theircustomersexperience being just average or an exceptional one. During a Typical Day, You'llAnswer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role One year or more of customer services experience At least senior high school graduate Recognize, apply and explain your product or service knowledge Computer experience For at home roles – keep High speed internet (> 40mbps) Area of residence should be within 40 kms. of any TTEC site (5-Ecom Pasay, UP Technohub & Sta. Rosa) What You Can Expect A chance to win Samsung Galaxy Z Flip 6 when you get hired between Sept. 1 to Nov. 30 Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com/phl/ for more information.