Tsr - No Experience Needed (Over-The-Phone/Online Process)

Qualifications

Complete 2nd year college (No back subjects)= No experience needed
Education or training in Computer Science, IT or equivalent experience is a plus
HS/SHS Graduates with 6 months BPO experience
Average communications skills
Willing to work onsite
Amendable to any given schedule
A team player
Can work ASAP

Job Description

Main contact of customers for 1&1 supportImprove weekly and monthly performance based on feedback from the team
supervisor.
Proactively inform and report to the supervisor for support related issuesRecommend solutions to customer issues and concernsAttend coaching sessions and participate in organizational activitiesInteract with team members and other departments within the companyTo be customer service oriented and to ensure customer satisfactionContinuous pro-active effort towards improving customer satisfaction and our
internal procedures.
Join and enjoy the following benefits: AllowancesNight DifferentialsHMOLeave creditsEasy accountsCompetitive salaryHealthy working environmentFree coffeeFree waterAccessible work locations (within cebu city)State of the art facilities (gym, karaoke, pantry)Career growthAmazing opportunitiesFun activities