Travel Customer Service Representativ-Ortigas For Tdcx

(must have GDS experience)

"please send here your cv or resume attached with your email address"

Job highlights
Get 30k New Hire Performance Bonus for our international Airline Account
Get 1k eGC when you get hired for our international Airline Account

#BeMore

Top reasons to work with TDCX

Competitive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #Be more at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards


What is your mission?

You will help us deliver excellent service to our partner brands by performing these taks:
Provide customer service to passengers desiring to travel, by determining and recommending the service that meets customer's needs.
Offer options of flights, classes of service, products, and services to customers.
Answer and assist customers inquiries regarding flight arrivals, delays, cancellation, flight irregularities, and other general information.
Assist customers requests and inquiries on frequent flyers program and Star Alliance related needs.

Who are we looking for?

College level
Must have at least 1 year of BPO work experience
With at least 6 months experience handling an airline account
Preferably with chat and or email experience
Strong verbal and written English communication skills
Amenable to work in rotating shifts
Can work in Ortigas Center, Pasig City