Who are V? As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.
Overall Purpose of The Job
To assist the Operations Manager OHTC and the Director of training in developing and operating the Hospitality Training Centre within the terms of the company policy and given budget, making the most efficient use of its resources.
To conduct individual briefings and trainings for catering personnel such as chief cooks.
To assist the Operations Manager OHTC in planning, organize, conduct and direct a wide range of training activities, programs and courses, using knowledge of the effectiveness of methods. Offering a way of developing skills, enhancing productivity and quality of work.
To take full ownership of NERIS and administrative trainings and support services to catering crew.
To support on board catering crew and captains by providing training and support.
To supervise OJT's by following cleaning schedules, cleaning plans, temperature logs, inventories and other tasks assigned by the Operations Manager OHTC.
To monitor and evaluate quality of supplies.
To perform such other task as may be assigned by Operations Manager OHTC.
Key Responsibilities and Tasks
• To assist in Designing and developing individual and specific training and development programs based on the company, clients and the individual trainee's needs.
• Train catering crew of various nationalities on the use of company intern software.
• To constantly assist trainees such as chief cooks with support and guidance even while they are already on board.
• To communicate with clients in order to promote and explain the oceanic catering management software..
• To analyze training needs based on industry requirements and trainee feedback or modifying and improving existing programs.
• To Review and evaluating training programs for compliance with MLC and national standards. Constantly ensuring that statutory training requirements are met.
• To assist in Developing and organizing training manuals, multimedia visual aids, and other educational materials.
• To Constant evaluate offered training and development programs, and amending and revising as required in order to adapt to the changes of work environment. Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.
• To monitor and conducting appraisal, testing and evaluation procedures.
• To assist in monitoring inventories and prepare orders for supplies by monitoring operating budgets quality standards.
• To communicate interoffice issues as required.
• To assist in the control of activities (as per company guidelines) in case of incidents.
• To enforce company hygiene standards and safe working practices in accordance with local legislative and regulatory requirements.
• To be conversant with the company's safety & quality policy, its objectives and the duties / obligations this job description carries within the company.
• To conduct orientation sessions and on-the-job training. Maintaining and improving job skills and job knowledge.
• To deal with a variety of catering related duties including administrative tasks.
• To motivate and develop the team members such as OJT'S and on call trainers, by setting individual objectives. Holding regular meetings to keep team informed and motivated.
• To meet and continuously improve performance targets.
• To conduct log and recording keeping as per company standard.
• To Request and ensure that maintenance in the department is carried out, and that equipment is kept in good condition.
• The following procedures to be followed: All quality procedures.
What can I expect in return?
What can I expect in return? V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.
• Must have strong communication skills in particular spreadsheets, e-mail, internet and word processing.
• Must have the highest personal integrity standards, must have a positive outlook and be a self motivated assistant with potential to develop and progress.
• Must possess a good command of the English language.
• Must be able to cooperate well with others, be a team player and work in tight schedules.
• Must have on board job experience.
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